Horrible Service Received

<p>I am a very unhappy client, telkom coverage map states my area can support up to a 10MB ADSL Line, I have recently moved in and have had my line in now for 3 months, still battling to get it working, I Pay for an 8MB Line but received speeds less than 0.5MB. Can't even use my wifi for whatsapp... I have queried this multiple times, and the technicians state that the reason for my low speeds was that the exchange is 6km+ from my house, yet there is an exchange at the end of my street? Then I get intervals of no signal at all, my router shows a red light half the time, I phone Telkom Technical. after sitting on the phone for an hour someone eventually takes my call. Technician states that my ports are fine and that they will have to dispatch someone out to check my line physically for any damage, so they did. Technician came to my hour 12 days later, checked the line and stated that there is nothing wrong with my line, only to get my bill with an extra R400 added, which stated "Unnecessay Callout Fee" I'm very unhappy with the service I receive and will not consider ever recommending Telkom to anyone.</p>