Horrible service provider

I've been having a lot of issues with the data connection which I was then told that nothing could be done. I have so many tickets of escalations upon escalations were nobody ever got back to me. Then when I eventually contacted them back. I was given a response of that "nothing can be done"! This was my worse experience with Telkom and my money had to down the drain since I got to use the data. I stopped using this network for some months and now I've given them the benefit of the doubt. Which yet they have failed me again.