Horrible service provider

Absolutely frustrating dealing with consultants who dont understand their own processes , contacted 3 days ago regarding a failed debit order , which was susequently redebited by TELKOM the next month to cover arrears amount and the normal debit order they tell you they cant pick up the payment made an ADDITIONAL payment to sort out the connection in the interim they still cannot pick up payment asked to speak to a manager , they are not available sent documents confirming the two extra payment to telkom and to two consultants no response was advised that the manager ( simphiwe twala ) would call me but cannot say when now i get a bill with higher than normal amounts on it this is the worst network provider , the people are *********** and blame you for their naedo system not picking up a payment

i will be sharing this ecperience all over social media