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Thomas M

1 reviews | Active since Jul 2015

29 Aug 2016, 10:18

Horrible Service. No notification on increase in price after contract Ended.

<p>I agree that it is my responsibilty to cancel my contract. My issue is that I was given no notification on increase in price after contract ended or 'out of bundle rates' or even cancellation form (courtesy).</p> <p>From being charged R259 to R1018 is quite a huge jump don't you think?</p> <p>Charging me for another device? (See screenshot)</p> <p>After all the horrible things Telkom did by charging me double because your salesman mixed up my papers with another customer and all I got was a sorry? Waited almost a month for the device and connection issues, Telkom had to get their last out of me.</p> <p>I will never ever use Telkom or recommend Telkom to anyone.</p> <p>I thought I was the only person receiving horrible service but I was indeed wrong.</p> <p> </p>

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Replies (1)
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Thomas M's update26 Sept 2016, 15:22
Reviewer Update

Logged and resolved without even getting hold of me?