DL
Dexter L

1 reviews | Active since May 2015

08 May 2015, 20:55

horrible service no internet over 20 days down.

I have been speaking with their horrible call centres for hours trying to get my Internet restored to no fruition. I'm sick of having to deal with them as I work 6 days a week and don't have time to fight with them or let them in whenever it suites them. They repaired the line for one day which yielded 1/8th of the promised speed which then got \re - ported"to restore my speed which led to the line failing all together. I logged another complaint only to have a technician say that he will come by within the hour (which they didn't)"

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Replies (1)
Telkom
Telkom's reply09 May 2015, 08:35
Official
Hello Dexterlohler,

Thank you bringing this to our attention.

Please be advised that we are busy investigating and feedback will be provided as soon as possible.

Your query reference number is: SM109570

Should you need to contact us for any further questions please contact us via Email: ***.

Regards
Sakhi Mkita
Telkom Social Media Team