1 reviews | Active since Jul 2016
Horrible service in general
<p>As the title says, Telkom is, was, and will always be horrible at what they do. <br /> <br />Spent the the last month with speeds below 1mbps and absolutely no communication from Telkom advising me of cable theft in the area. This is the second time in just over a year that this has happened in my area. Why not add more security to the box? Why is it taking a month to replace the cables? Had me ****ting on Mweb for the cause of this when it wasn't their fault at all. <br /> <br />App**** for for a new product with Telkom due to the fact that the lines were going nowhere slowly, been waiting just over a week now for feedback as to when my product will arrive (Wireless Broadband LTE). Had to actually CALL THEM to find out what's happening, after waiting for a consultant for nearly an hour, which I cannot understand because this is supposedly the biggest network in Africa, but have no staff to answer ****ing calls during the day or night for that matter. Regardless an agent finally answered and advised me that my application had been declined. Why could no one phone me, or email me, or even ****ing sent a simple sms to me telling me that I had been declined, why do I as the consumer need to follow up on things?<br /> <br />Telkom most definitely needs to up their game and stop taking the people of South Africa for a ****ing ride just because they hold the monopoly for all ISP's in this country. Probably won't get feedback regarding this post as well. <br /> <br />***** you Telkom</p>
