Horrible service - I regret!

<p>I app**** for the ADSL package for Uncapped data costing R599 on the 07 Feb 2017 but to this day I have not been able to enjoy access. The contact centre is not able to assist, when I physically go to the store they also cannot assist, but instead direct me to the contact centre as well. Two technicians have been to the house to connect us but to no avail, we couldn’t connect with the first technician, the second one tried but failed and ended up giving us a different username and password, which worked for about 2/3 weeks.</p> <p>When we checked data usage online, it showed that we have the 40GB capped deal, whereas I opted for the Uncapped package for R599. I am extremely frustrated as the connection stopped working on this new username and password last week as well.</p> <p> Please cancel this immediately and keep the line, I want to go somewhere else. I have never experienced such terrible service in my life. We spent so much money on calls with the call centre, probably spoke to 20 different people but still no help.</p>