Horrible Service From The Sales Agent

The worst sales experience i have ever had. I was chatting with Sasha since Monday and took up a SIM only deal. Asked her to send me the waybill number yesterday so i can track my order of which she rudely responded by saying " Who said I was going to send you a waybill number?" She further went on to say Telkom does not send them because customers have a habit of sending editing things and delaying delivery. Fast forward an hour later, i received an SMS from Courier It who said my delivery was cancelled due to an incorrect address added. I queried this with Sasha the Sales Agent and asked she cancel my contract who rudely said "Do it yourself". I'm so done with Telkom and will never recommend them to anyone