Horrible service from Telkom mobile customer service and accounts

<p>I paid for my contract via a absa-absa bank transfer because my account where the debit orders are taken was blocked for security reasons by my bank. I spoke with a telkom agent explaining this and she assured me that as long as the payment reached telkom on the 1st/2nd of june I would be ok. I made the payment however telkom says that owe about R200 and I have no idea where it comes from. None of the agents are able to explain any of this to me and they are just rude and uncaring. Even the ones on social twitter. All I get is "you are in arrears" buthi no one is explaining how as I have my invoice and proof of payment as well. I asked them to cancel my debit orders and I would be paying cash for my account and they dance around my question with no straight answer. I paid my invoice on time after consulting with their agent. How they handle their admin must not be paid for by me. I am annoyed and will not be renewing my contract or any other business with telkom</p>