Horrible service from telkom in general

I app**** for a landline almost 2 months ago. I was told that they did not know how long it would take to install the line as there was work carrying on in the area. Subsequent to many phone calls to the call centre o discovered that the consultant sold me the wrong product. I went back into the branch to rectify. Since then I have been pushed from pillar to post regarding the installation of the line. The first technician said that the 'pull cable' was damaged. Telkom has blamed the body corporate of the complex I live in whilst the BCorporate has said that telkom laid the cables. I get no feedback and there has been no consideration for my time. Telkom clearly doesn't care about customer service. <br> <br> Worst service I have ever received. Repeatedly had horrible experience with telkom over the last few years - from telkom mobile to telkom stores. <br> <br> Now I want to cancel my order and get my R130 deposit back but I get told it will take 14 days. <br> <br> Disgusting!!!!!!