Horrible service from Telkom Direct Canal Walk

I simply wanted to buy 2 x ADSL POTS filters. This should be an easy thing. Guess not.<br> <br> Phoned Canal Walk Telkom Direct since they where the only open store, but as expected they never answer the phone. Google reviews on the branch also state that nobody ever answers the phone so no surprise there.<br> <br> I really need these filters, and since Canal Walk is the only open branch, we drove from all the way from Stikland. Get to the branch and the lady behind the counter ignores us and the other employee is playing with a laptop. Eventually he decides to help us. I ask for 2 POTS filters. I can see that he's not 100% sure what it is. Before I could explain he responds with: The system is offline, so we can't sell anything.<br> <br> What???<br> <br> When will the system be online? Err....probably Monday. <br> <br> I mean seriously? Why not close the store then? I mean these things cost like R30-R50. Write out a receipt. So I explain that we drove all the way since nobody answers the phone. <br> <br> We can't do anything, the system is offline. Go to Bellville branch (at 8PM????). I could see that he was not interested in helping.<br> <br> So yeah, drove all the way for nothing. Horrible service.