1 reviews | Active since May 2017

17 May 2017, 17:55

Horrible service from telkom

<p>I did a online application for telkom uncapped internet and it took them almost 4 weeks to install a line in my home by that time i was almost ready to cancel the entire contract/agreement after the line was eventially installed the tecnition said that they have a backlog on modems in the entire western cape region well i am at almost 7 weeks now still waiting on a modem to be installed.....</p> <p> </p> <p>I wanted to buy a modem but why should i if it is included im my package???</p> <p> </p> <p>All i want to say if you want a service provider do NOT use telkom.</p> <p> </p> <p>Lets hope for the bestmaybe something will happen after this review but i dont think so.</p> <p> </p> <p>Shame on you telkom........</p>

0
Replies (1)
Telkom
Telkom's reply19 May 2017, 08:10
Official

Good day Waynand,

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team