Horrible Service from Telkom

I have a 10MB telkom ADSL line. Since December 2017 I have been having trouble with my line with intermittent connectivity and slow speeds sometimes less than 1MB. I have logged a fault on 2 January 2018, then the long wait began and I did not receive any response from Telkom or their technical department. I could not even follow up regarding the fault, because their call centres are constantly busy and you have to wait ages to for someone to answer if they ever do. Finally during March someone came to fix my line, which lasted about two days, then the problems started to persist again. So I am still sitting with a 10MB ADSL line that runs at less than half the speed which it is supposed to, with intermittent connectivity issues. Telkom, get your act together!