Horrible Service From Telkom

I've placed an order with Telkom in the second week of September. My order wasn't received so I had to reapply. I was asked to pay a deposit a few days later so that installation could take place, which I did. After payment was received, I was told a technician would come and install my telephone line. The technician came to my house and told me there was a tree in the way, that very same day I had the tree cut. I re-scheduled another installation date and when the technicians came to do the installation, they told me the tree wasn't cut right so I showed them an alternative phone pole to connect the line. They then told me that a tree was in the way. So that very same day, again, I had to get trees cut. They told me they would come back in two days to do the installation. Two days later and a phone call to Telkom and still no installation. I had received a phone call a day after these technicians were supposed to do an installation from a consultant asking me if Monday October 9th would suit me for installation. I asked if perhaps installation could be done that very day to which the consultant said yes. I waited the entire day for a technician and no technician came. I then received and SMS this morning saying that a technician has been dispatched. I called Telkom again to ask if this was confirmed but the consultant told me that a installation was scheduled for the 15th of October which is on a Sunday. She found that a bit strange and did a bit of investigating. She took it up with her supervisor and now I have to wait again for a thorough investigation. I find this service so pathetic because I'm doing whatever Telkom asks me to do yet they aren't doing their bit. It cannot be that difficult to do an installation but I keep getting excuses. I have scheduled countless of installation dates in the last two weeks.

Absolutely disgusted with the service from Telkom