Horrible service from Telkom

<p>I called Telkom on Thursday to increase my internet line to 4mbs to 10mbs uncapped, they advised initially it would take 2 hrs for the changes to be made. I waited and also reseted the modern and nothing has changed. I then called the call centre again(3rd time) and they advised that I was given wrong information and the changes will only be done after 48 hrs. Now I waited for over 4 days and still nothing has changed.(currently on a 4mbs line). Can someone please help me to change my line, how long must I exactly wait!</p> <p>The line in question is ***</p>