aL
andrew L

1 reviews | Active since Nov 2016

19 Jun 2017, 15:11

horrible service from such a big company

<p>so it has been ahwile now and i am still fighting with helkoms fools who have no interest in helping anyone. how is it that the house across the road from me can get a 10meg line and i can barly get a 2meg.</p> <p>i have attached pictures for you to see just how i have been battling. why cantyou sort out my internet line why cant i get a full 4 meg, you keep saying you will help but never do, you take my money each month and i get nothing in return, you tell me im too far from the exchange to get a full 4 meg yet please o lord explain how the guy across from me can get 10 meg. i want a full 4meg line please sort this out.</p>

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Replies (1)
aL
andrew L's update21 Jun 2017, 11:04
Reviewer Update

Dear Mr Yazied
Telkom Social Media Team

As you have requested i have sent you the details partaining to my problem, has anything been done about this as i have not recieved a phone call nor an email giving me any feedback. do i have to resort to another bad review or will you be contacting me giving me good news and information on how you will be helping me.

regards

andrew