Horrible service from Aya at Telkom

Absolutely HORRIBLE customer service from Ayabulela/Ayabonga (did not get her name right). I called in to complain about the network issues I’ve been having, instead of her helping me, she shouts at me and hangs up the phone. She suggested that I go to a Telkom store (during lockdown mind you) and get a new SIM card to do a sim swap instead of her fixing the network issues from her side. This is ridiculous and she needs to be dealt with, that is no way to communicate with a customer. I called it at 13:02 on 14 May 2020.