1 reviews | Active since Nov 2017
Horrible Service - Fed up with Telkom
I have 4 lines with Telkom and i regret it with all my life. I wish i could terminate the contracts as we speak. First of all the signal is ********** to say the least. I attempted to load data using the app and the app is not loading my info. Then i call the call centre and spoke to a Theo Mulaudzi who placed me on hold for the most part and then came back and told me that he cannot load data on the one specific number i am calling about. I then tell him that the this is pathetic service from telkom and he tells me i should refrain from using unnecessary language. the consultants do not know how to operate that system. the billing is on wrong dates. i asked for all 4 of my lines to be integrated and be debited on the 25th of each month they say they will do it every time and they dont and i dont get debited on my debit order date which is the 25th. i then asked to speak to a manager and MR Mulaudzi said that theres no manager available. he said he is the only one who can assist me. i honest to God cannot wait until these contracts are done so i can move away from Telkom. They have got to be the worst in everything, network, system, app, come on.... pull up your socks, we are paying our money here to get no service from you.
