HORRIBLE SERVICE - DISGUSTING

I APP**** ONLINE FOR WIRELESS UNCAPPED LTE , RECEIVED EMAILED THAT BY APPLICATION WAS SUCCESSFUL , AND RECEIVED A TICKET NUMBER , HAD A LADY PHONE TO CONFIRM THAT APPLICATION WAS SUCCESSFUL I JUST NEEDED APPROVAL WHICH WE SHOULD HAVE GOT ON TUESDAY , I HAVE STILL NOT RECEIVED A PHONE CALL FROM TELKOM (TO CONFIRM THAT EVERYTHING WAS APPROVED - CLEARLY THEY ARE NOT INTERESTED IN MY BUSINESS !!!!!!) . I TRIED TO CONTACT TELKOM TODAY TO FIND OUT WHAT IS HAPPENING WITH MY APPLICATION , AND LOW AND BEHOLD I GET PUSHED FROM ONE PERSON TO ANOTHER AND NO ONE KNEW WHAT I WAS TALKING ABOUT - ( I SUGGEST THAT YOU INFORM YOUR STAFF ABOUT YOUR PRODUCTS) I WAS ON THE PHONE FOR 30 MIN AND STILL NO ONE COULD ASSIST ME . I AM EXTREMELY ENRAGED WITH THE PETTY SERVICE THAT I HAVE RECEIVED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!