CS
Chris S

1 reviews | Active since Jan 2017

21 Mar 2018, 17:56

Horrible service delivery

Our internet has been down for 3 days! After being on hold for a total of nearly 4 hours to their useless call center, I was told that our area has been having problem with connection for the past 3 days. What helpful advice.. Telkom used to be a decent service but the past 6 month it has been an absolute nightmare to deal with them. Trying to get through on the 10210 number is worse than ever before.

0
Replies (1)
Telkom
Telkom's reply16 Apr 2018, 09:36
Official

Hi chrisvanz,

just a follow-up on the fault. I do see the fault was resolved and the connection is up. I have ran a test and all seems to be in working order. Would you please advise if all is working correctly on your side.

If you have any further queries, please let us know.

Regards
Garreth
Telkom Social Media Team