Horrible service.

4 months after getting my contract I'm still calling in making service requests every month asking for them to debit me. They say they don't know why I'm not being debited. They have my banking details the refuse to remove them they say I should pay 10days before the debit order just incase it finally goes through. Mind you the first month they did debit me but they claim that was sales debit order just to check if my account is working that debit order is only seen by the sales dept. It's not on my statements they refuse to credit back that money into my telkom account or to my bank. And when I asked for the quotation to cancel they have a penalty fee!! What am I being penalized for if the quotation is my subscription amount and device amount. My advice opt for mtn or vodacom. Telkom has no redeeming qualities whatsoever. Poor customer service poor network. Poor everything.