RK
Richard K

1 reviews | Active since Sept 2015

30 Sept 2015, 22:46

Horrible service / company

I have upgraded my ADSL line from a 4MB to a 10 MB line in April, but haven't even been able to enjoy a week of decent speed. About 5 weeks ago after yet another complaint , someone came through and sorted out the line and it was fine for a few days, when it went back again. I basically always have the speed of a 2MB line and when I phoned again last week, they even told me my line was synching at 2MB, but nothing happens. I've been on the phone 4 times in the last 5 weeks and nothing simply happens. <br> <br> I have now been paying for a 10MB line since April and have not received anything close to what I'm paying for.<br> <br> It is unbelievable that Telkom as a company are able to still exist, with their ******** monopoly and service.

0
Replies (1)
Telkom
Telkom's reply02 Oct 2015, 08:07
Official
Hello rkorebrits,

Thank you for contacting us.

We will have our ADSL Team look into your line query, and provide feedback the soonest.

We do apologise for your experience.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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