HORRIBLE SERVICE

WORST CALL CENTRE AND BILLING PROCESS. A MONTH BEFORE MY CONTRACT ENDS I FINDOUT THAT MY ACCOUNT IS SUSPENDED YET THEY DEBIT EVERY MONTH THE AMOUNT OF MONEY THAT IS DUE TO THEM. NOW I TELL THEM I WANT TO CANCEL MY CONTRACT IMMEDIATELY NOW IM TOLD NO ACTION CAN BE DONE ON MY ACCOUNT UNTIL THE SUSPENSION HAS BEEN LIFTED. THEY TELLING ME I SIGNED UP FOR SUBSCRIPTIONS OF WHICH I KNOW FOR A FACT I IGNORE ALL THOSE POP-UPS ON MY PHONE.

NOW I WANT THEM TO TAKE WHAT IS DUE AND JUST TERMINATE MY CONTRACT EVEN THAT IS A HASTLE. AFTER BEING A LOYAL CUSTOMER FOR OVER 5YEARS. IM REALLY DISGUSTED BY THIS. SIPHOKAZI MHLOLA CONTACT NUMBER ***