Horrible service by your agents,

I took out a contract with mondo, for a Telkom deal. I received the phone on the 3rd February and the Sim card is not activate. The insurance company cannot assist while the Sim card is not action. The agent I spoke to Victor Ditlhole was extreme rude refused to get me a supervisor or the correct number for Mondo. I called them on Monday, no, help, I sent an email on Tuesday ref#The Reference Number for your Inquiry is REF#_‪***‬.. I am yet to receive a call back from them to sort out the inactive Sim that I have had for over a week.