Horrible service

Dear Telkom...I took out a Fiber contract with you on 13/05/2022, it is a complete month today and I have not received any feedback, device, or phone call regarding this. I called in on 3 different occasions and was advised that someone with calling me back, but clearly Telkom doesn't give a **** about their clients, but let one bill go unpaid and they cancel your service. I am extremely disgusted with the horrible service and experience that I find myself facing with you. A whole month to date, and not a single damn update on my order...How is this even possible? I expect someone to call me ASAP regarding this.