yC
yacoob C
1 reviews | Active since Jul 2013
17 Apr 2018, 09:56
Horrible service and TAT from Telkom
My telephone line has been down for 17 days. I raised this on twitter on 01/04/2018 as the online fault logging was not functional. I only got a reference number 5 days later and now 17 days later my line is still down. I have called numerous times just to hear that it has been escalated but absolutely nothing happens. This service level is shocking. I will also be awaiting my credit as telkom specifies they do not bill for the time the line is not working.
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yacoob C's updateReviewer Update
16 May 2018, 16:27The Line has since been restored. I now received my bill for the month and i see the credit for the service interruption is R4.79. Please tell me how you get to that amount as the line was down for 2 weeks
yC
yacoob C's update16 May 2018, 16:27
Reviewer Update
The Line has since been restored. I now received my bill for the month and i see the credit for the service interruption is R4.79. Please tell me how you get to that amount as the line was down for 2 weeks