Horrible service and non-transparency with stupid spending limits

Hi,

I took a contract with Telkom. I was meant to pay R219 monthly. The first debit was R994 and was not given any explanation. I reversed the money after the consultants couldn't explain why I was charged that much. Some spoke about spending limits (which I was not even aware of) and some spoke of subscription fees. I went to the store (in Cresta) and they literally chased me away. I visited the store about 4 times and they refused to help me or even to give me the contact details of the manager (I received the contact details on the 5th visit after spending so much going there).

I hate that there is no transparency and the service is annoyingly bad. It should have been revealed to me that there was a spending limit of R500 (even in the contract it is not stated). I had to pay an extra R1500 which apparently was for spending limits and charges whenever I reverse a debit.

I am fed up with Telkom. After paying the lumpsum, the follwing month I was charged fine but the month following I got a statement that R440 will be debited. My spending limit has been to zero (0) but I am charged double again. I am really fed up with Telkom. Their service is terrible. Its no use calling the consultants or call centres. I hate the day I decided to join this stupid network.