1 reviews | Active since Sept 2016

05 Oct 2016, 08:53

HORRIBLE SERVICE AND *********** TECHNICIANS

<p>I have logged 4 calls of which all of them have been closed with no solution provided, or my line fixed. Call ***, 113CRK150916, 130CRK260816, and the 4th I do not have records of anymore. Simeon, the technician came to my premises and tested the line and confirmed the problem. <strong>They do not listen to the problem and just perform a normal test</strong>, and close the calls without calling me first to test. I have communicated multiple times on FB and all I get is the technicians will attend to this matter. I am VERY UNHAPPY!!!</p>

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Replies (1)
Telkom
Telkom's reply05 Oct 2016, 14:38
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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