Horrible service and constantly lie

<p>Phone down since Sunday .been phoning call centre to speed up their pathetic service. Constantly being **** to about the time it will get fixed . always saying a technician will be their tomorrow and it will be working. Just stop lying and tell the truth. I don't have a land line and can't phone home . I have no internet access for the family . be honest when it will get fixed.*** fault reference 21cnk280516. I want a refund for these days I can't use my phone .because I still have to pay for the service even if it not my fault. Get someone there and sort it out. And don't apologise and then give me a reference on hello Peter. Do something proactive. </p>