Horrible Service and Communication

<p>I requested a line move for my hair salon number which was scheduled for the 14th of February. I moved the line from the salon to my home where I already have a home line installed. The technician came out and said they are unable to do the installation because they can't find the cable so the matter will be referred to the cabling department. When he left my home phone was no longer working either. I keep phoning 10210 and all they keep saying is that the matter is with the cabling department and nobody can give me an indication of when the line will be installed. This is a business number.. I am losing money by the day because my clients can not get hold of me and Telkom is not willing to assist me in resolving this matter.</p> <p> </p> <p>When reporting that my home phone is not working since the technician fiddled with it they had the audacity to tell me about an unnecessary call out fee that I will be charged if they have to come out!</p>