1 reviews | Active since Aug 2019
Horrible service
Took an ADSL contract in 2020. March 2023 got an email that they no longer cover the area, and the services will be suspended. Thats when the nightmare started. I have called them, and they told me a fibre company will call me. Fibre company called me and they assisted. Month end got 2 invoices from fibre and telkom. I called both companies and was told its direct with fibre company. Paid them and INSTRUCTED telkom to cancel. Now few months later i get invoice from Telkom. I call in and spoke to a rude Ntakazane Mudau. I asked her why I am getting invoices for services you not offering. she was not helpful and doesnt know what she is doing. I asked her to trasnfer me but apparently, she cant transfer,,,,shocking yes. She gave me a number for cancelations, and I am not winning. All the time when you need something done with them you need to load a complaint for them to assist. CANCEL this terrible service. DO NOT CALL ME. SEND ME AN EMAIL. ***.
