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ORATILE M

1 reviews | Active since Oct 2013

26 Jun 2017, 12:18

Horrible service

<p>I took a contract with Telkom mobile in February 2014 and they were fast and professional. Couple of months down the line I started having problems with the signal and I gave them a call and they helped me. I had another problem where I couldn't make any outgoing calls and I still gave them a call again and they couldn't help so I stopped paying, they blocked my number and my phone. March 2016 I decided to pay them what I owed them as they blacklisted me. After paying them I kindly asked the to unblock my device as I was no owing them anything and I have to use that phone, all I got was your device will be activated in 72 working hours or within 9 working days but still nothing even now. I know that it was wrong of me for not paying them but it's been a year and I have a phone which is useless. One call centre assistant told me that they don't have anyone to assist me with my case but they were too quick to block it. I will never recommend Telkom mobile to anyone.!!!!!</p>

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Replies (1)
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ORATILE M's update28 Jun 2017, 12:25
Reviewer Update

Everyone that I spoke to have been investigating but nothing ever gets done, it's all talk and no action.