Horrible service

<p>I have sent all the required documents to Telkom and they have confirm to me and Hello Peter that they have received them, and yet almost a month later I have not heared from them even after I have emailed them and sent the tweets, all the response i get from their tweeter handle is that they will contacted me but the never did!!!!!!! Now yet again my account has been debited R5000.00! Was all the effort and trouble worth it, considering that none of this is my fault and yet I cooperated with them. What will it take for me to be heard? Must i change my bank for them to get the message? The funny part is no one from their consultants has ever tried to contact me regarding the transactions reversals or to warn me about my account that is in arears. This is really affecting my life in a very negative way, as opening my bank account has become traumatic. I did not ask for this!!!!!!! TELKOM CAN YOU DO THE RIGHT THING FOR ONCE!!!!</p>