LM
Lungile M

1 reviews | Active since Dec 2015

16 May 2017, 17:26

Horrible service

<p>Telkom has one of the most frustrating service!</p> <p> </p> <p>i recently changed my account details to my name and first it was a process because they continued to state my old banking details and now they are still debting money from an old account and the amount is RIDICULOUSLY high and there's no way</p> <p> </p> <p>i have been trying to reach telkom customer care to fix this and my calls keep getting cut. Can someone fix this coz there is no reason for me to be running after custom over their mistakes?!</p>

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Replies (1)
LM
Lungile M's update27 Jun 2017, 08:09
Reviewer Update

Good morning,

it it has been a month since the last message and I have received NO feedback as previously stated.i want to add that I definitely do not appreciate that lack of information regarding contracts that I received.

I added wifi and at no point was I told of activation fees and what not, all I was told is I was paying my wifi which was on special at the time.

Does anyone at Telkom actually care?