Horrible service

<p>I took out a cell phone contract in December and have not been billed as yet I receive statements but Telkom does not seem to debit me,is it the clients responsibility to call telkom on a weekly basis asking why h e or she has not been debit I have been on the phone every week with agents that just do not care n eventually cuts the call on u It's rather frustrating as I can not get help from the call centre or even at the stores,the whole point of having a debit order is to budget as well as to have convience.Can someone from telkom plz call me or even mail me so I can this horrible service provider cancelled with out going to court</p>