Horrible service!!!

<p>So i have been waiting to get my line installed at home, a day before the appointment I received a sms at roughly 15:00 saying that it has been rescheduled to March the 6 from Feb 16 and then immediatly after that an appointment date for 16 Feb again.. I phone and complain the consultant open a escallation and I get the number and backoffice will phone me. I phone again because nothing happens and yet nothing happens, the consultant can't give me a number for backoffice and I have to wait until they phone me, when they feel like it.</p> <p> </p> <p>This is really the worst service and experience ever from such a large company.</p> <p> </p>