Horrible Service
<p>Does it take 4 months to install a landline???</p> <p>In September 2016 I reported my landline as faulty. No one bothered to come and fix it. The entire year I received no statement or bill from Telkom for my landline either. On the 20 December I made a payment and next thing when I call the call centre on the 20 December 2016 I am told my line is discontinued. Why? No valid reason. On the 23 December 2016 I went to Southgate Telkom Store and they had no stock of the landline handset and referred to The Glen store where Mr Kwanele Nhlapho had to order a line to be installed again. today is the 10 February 2017 and still nothing has occurred. My order number is ********** 01B. Telkom owes me my money back with interest or a new line! It's too much! I am fed up!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, kindly privately reply with the number in question.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, kindly privately reply with the number in question.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
