1 reviews | Active since Apr 2013
Horrible service
<p>We logged a fault on our line more than three weeks ago. A technician came out and made a diagnosis but it had to be escalated. Since then two appointments have been made and not ****ured. I spoke to them 3 times today and still nothing has been scheduled to fix this.</p> <p> </p> <p>Telkom... do you really have to live up to your bad reputation?? Please do something to sort this out as soon as possible!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
It has been escalated for the last week and still nothing has happened. Its not inconveniece that it is causing it is costing me money... we are way past inconvenience. Your commitment date is going to pass without a fix... what can we do then? If you cant even keep your word what assurance do we have that you are doing anything about the issue????
I really do hate dealing with Telkom... it has NEVER been a pleasant experience. I really do no understand how the company still exists!!
It is very sad that we have to resort to hellopeter and facebook to try and resolve this because calling you doesnt solve anything
It has been escalated for the last week and still nothing has happened. Its not inconveniece that it is causing it is costing me money... we are way past inconvenience. Your commitment date is going to pass without a fix... what can we do then? If you cant even keep your word what assurance do we have that you are doing anything about the issue????
I really do hate dealing with Telkom... it has NEVER been a pleasant experience. I really do no understand how the company still exists!!
It is very sad that we have to resort to hellopeter and facebook to try and resolve this because calling you doesnt solve anything
Still no answers or feedback.... pathetic!!!
Still no answers or feedback.... pathetic!!!
Feedback please
Feedback please