1 reviews | Active since Jun 2015
Horrible service
<p>I took an unlimited free me contract with telkom. I tried to port my number to my telkom contract but that was the biggest mistake of my life. I ported in on the 25th of November however till this day my portin is not successful. Now I can't use my telkom number because it is out of service meaning I can't use the internet nor make calls. It is costing me a lot of money as I need to top up my prepaid mtn number yet I will be expected to pay R999 towards my contract. I called in to the call centre many times with no assistance. I Was pushed from pillar to post and no one can give me answers. I am out of service and I want to cancel my contract because it is of no use to me. Anyone knows what I can do?</p>
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is ***3.
Regards,
Busi
Telkom Social Media Team
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is ***3.
Regards,
Busi
Telkom Social Media Team
Hi Busi,
I hope this is not a response of passing time so it seems as if Telkom is on to my query. This is because I have been getting a lot of "we will call you and no one does that"
I am not trying to demoralize you or unappreciative, but do not waste my time if your intention is not helping but scoring points as to how many people you have attempted to assist through social media.
please commit as to when am I going to get an update and at what time regardless whether my issue is resolved or not. The company has too many empty promises unfortunately.
Hi Busi,
I hope this is not a response of passing time so it seems as if Telkom is on to my query. This is because I have been getting a lot of "we will call you and no one does that"
I am not trying to demoralize you or unappreciative, but do not waste my time if your intention is not helping but scoring points as to how many people you have attempted to assist through social media.
please commit as to when am I going to get an update and at what time regardless whether my issue is resolved or not. The company has too many empty promises unfortunately.
Hi Busi,
my number might be 082, but it is MTN
Hi Busi,
my number might be 082, but it is MTN