Horrible Service

<p>I have recently upgraded with Telkom via their sales consultant and for some reasons my new contract can't be activated. Their service consultants are saying that they don't have my information and can't transfer me to their sales department. It has been a nightmare and i regret it. I have been treated unfairly by Telkom and they just don't care. I have requested for my contract to be cancelled, but have been advised that i will still have to pay for the device (WiFi router). I feel that i am been ****** and there is nothing that i could do about it. All that i have been asking for is for them to activvate my sim card and load my data. I hate thier service and products at this pointing time....</p>