CM
Chantal M

1 reviews | Active since Mar 2012

18 Jun 2016, 13:26

Horrible service!!

<p>Firstly it took approximately 8weeks for Telkom to finish the installation of our fibre lines. After the installation has finally been completed, my internet is still not working! I phoned the Telkom support team 4 times today and it is still not working. Eventually I asked them to phone me back as I keep on having to phone them and then the issue is still not resolved. A consultant named Debbie promised to phone me back within 15minutes. I am STILL waiting for that call! Do not even waste your time with this pathetic company! </p>

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Replies (1)
Telkom
Telkom's reply18 Jun 2016, 20:14
Official

Good day

Thank you for making contact with us. Please e-mail us with the affected line number and your contact details for our team to assist.

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team