Horrible Service

<p>I reported a problem with my landlines last week,</p> <p>I never received any reference as per the automated recording. To my astonishment, my security calls on Monday to say that Telkom was at the gate. I didn't receive any communication since the complaint was laid and someone just pitches up without calling. When I get home on Monday my Internet services are now disconnected. The call centre agents are unhelpful. I was told that someone was assigned to my query and will receive a call but received nothing. Im sent from pillar to post, no one helps and my lines are still down. Customer service lacks in every way. I upgraded my line to uncapped last month and I was horrified at the calibre of people employed at Telkom. The services were added to another contract of mine without my knowledge or permission. This us unacceptable! Considering the amount of money I spend for no service and no freaking customer service either. I want this fixed! All of it!</p>