BV
Bianca V
1 reviews | Active since Mar 2014
06 Apr 2016, 13:50
Horrible Service
I am waiting 2 months for my line installation. I keep on receiving notifications saying \ a Telkom technician will come on this date, a Telkom technician has been dispatched etc\". <br> Nobody pitches! I phoned the call centre, one lady said to me we don't have a pole(which we do have btw) , that's why they don't pitch. <br> .. Then I get transfered 5 times and still no help! <br> Order number-***<br> <br> Would really appreciate some customer service. <br> <br> "
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Telkom's replyOfficial
06 Apr 2016, 14:00Hello bvnter@,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM221001
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM221001
Regards
Luleka
Telkom Social Media Team
Telkom's reply06 Apr 2016, 14:00
Official
Hello bvnter@,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM221001
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM221001
Regards
Luleka
Telkom Social Media Team