Horrible service

Im not impressed with Telkom's service. I cancelled my contract on 04/12/2018 and indicated that i will be retaining my number, and Telkom negligently deleted my number. The local store couldnt help recover or recylcle my number after 4 consecutive visits. The call center tells me my request to restore my number was only registered on 10/12/2018. Each day i called i got a different story, made to think my matter is escalated as urgent, still with no feedback and the waiting period has moved from 3 days to 9 days depending on the consultant i get.

This is my primary and business number which i have owned for years and made the error of migrating to Telkom. I have lost so much business as a result of this. Today one of the consultant tells me there is no such thing as urgent.

I have no desire to ever do business with Telkom.