Horrible Service

Horrible experience, they overcharged me. i was told that my contract is R169 a month then the next thing they deduct R254.38. I called and was never answered, used their online agents and spoke to Gandy Shandre who was rude and told me that the charge is for the 31 August 2018, i was being charged pro-rata, i do not not understand that pro-rata for one day and worst of all the Mondo agent had advised that i would not be charged for August and would only start paying from September 2018. I am very angry because no one from Telkom could clarify this for me, in fact i wouldnt mind if they took back their phone and cancelled my contract because i hate telkom now. The way their agent spoke to me and their inability of resolve a query and make understand how things are done made matters worse. A contract is R169 a month but you charge a customer R85 a day, it doesnt make sense to me.