LR
Lulu R

1 reviews | Active since Sept 2018

07 Sept 2018, 13:24

Horrible service

Very disappointed at the horrible service I have received today at Telkom call centre. Not only was I made to wait for an hour to get my call answered I was transferred to four different agents with the waiting period of minute's in-between. My problem was never solved and I'm felt with doubts that maybe I made a bad decision joining this network.

Very disappointed

0
Replies (1)
Telkom
Telkom's reply10 Sept 2018, 14:09
Official

Hi ZoeNg

Thank you for contacting us and we humbly apologize for delay response.


The response serves as confirmation that your query has been received and we will contact you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media

Best regards,