WV
Willem V

1 reviews | Active since Aug 2018

14 Aug 2018, 13:49

horrible service!!!

i have been ignored long enough.

after a comment on my previous post almost 2 weeks ago, promising that they will make contact with me, they have NOT YET DONE SO. Now i receive an sms saying i will be put up for debt collection etc. what bull is that???!. after me trying to contact them constantly for days on end, every time speaking to someone less educated and unwilling to assit. I need answers telkom.

0
Replies (1)
Telkom
Telkom's reply20 Aug 2018, 10:03
Official

Good day Willem

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,

Charl
Telkom Social Media Team

Best regards,