CT
Cornel T
1 reviews | Active since Sept 2015
11 Dec 2015, 08:05
Horrible Service
I have submitted two queries, a previous HP complaint (Ref Number SM167349), filled out the Telkom Cancellation Form and followed up several times. What more should I do to cancel my account? I have just received my next Telkom bill which I should not pay as I have tried to cancel this since 28 October.<br> <br> What more should I do to cancel my account. I do not want the debit order going off in December, because then I have to fight to get my refund. PLEASE sort this out. This is terrible service.
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Telkom's replyOfficial
11 Dec 2015, 08:59Hello cdutoit123,
We apologize for the delay & the inconvenience caused.
Your query is fowarded to the Cancellation Department. We will esnure to get further assistance for you as soon as possible as & feedback will follow.
Your social media reference number is SM167354.
Regards
William
Telkom Social Media Team
We apologize for the delay & the inconvenience caused.
Your query is fowarded to the Cancellation Department. We will esnure to get further assistance for you as soon as possible as & feedback will follow.
Your social media reference number is SM167354.
Regards
William
Telkom Social Media Team
Telkom's reply11 Dec 2015, 08:59
Official
Hello cdutoit123,
We apologize for the delay & the inconvenience caused.
Your query is fowarded to the Cancellation Department. We will esnure to get further assistance for you as soon as possible as & feedback will follow.
Your social media reference number is SM167354.
Regards
William
Telkom Social Media Team
We apologize for the delay & the inconvenience caused.
Your query is fowarded to the Cancellation Department. We will esnure to get further assistance for you as soon as possible as & feedback will follow.
Your social media reference number is SM167354.
Regards
William
Telkom Social Media Team