HORRIBLE SERVICE....

GoodDay <br> <br> on the 2nd off October my ADLS line was finally installed,<br> <br> 1. technician was brilliant and kept me updated however I was not at home when he did the installation, and i am very upset that he used the same old fittings that was laying there for so long, i did not Pay a R700 installation fee to get used 2nd hand parts for my adsl.<br> <br> 2. you guys only gave me a 2mb line when I called in to put it at the 4mb line as I requested, now my speeds have dropped to 56kb's ***!!! and no one at Telkom can resolve.<br> <br> 3. all is fine on my ISP side so its Telkom<br> <br> 4. Your call center is really slow holding on for 35mins its disappointing for a big company like Telkom to have such a bad TAT<br> <br> My request!!!<br> <br> 1. PLEASE MOVE MY LINE OVER TO AFRIHOST TO MANAGE IMMEDIATELY!!!!!<br> 2. MY ACCOUNT SHOULD BE PRORATA AS I HAVE NOT RECEIVED THE 4MB SPEED FROM TELKOM AT ALL <br> 3. PLEASE RESET OR RECONFIGURE MY PORT FROM YOUR SIDE IN THE INTERRIM WHILE MY LINE IS BEING MOVED OVER TO AFRIHOST TO MANAGE.<br> 4. LAST BUT NOT LEAST CAN YOU PLEASE SEND A TECH TO FIT A NICE NEW CLEAN ADSL POINT. <br>