VL
Vignash L

1 reviews | Active since Mar 2012

05 Oct 2015, 11:01

Horrible Service

On the 30th of September 2015, I had the misfortune of having to go into the Telkom Claremont Service Centre branch. This is because the 10210 number for TELKOM does not work!!!<br> I needed to fill out a form to have mu landline relocated.<br> The only person that seemed to be working was a lady by the name of Cleo Tobias. She carried on helping customers. Everyone else was faffing around. Larna Klelman in particular, would help a customer and then she would disappear into the back and emerge after 10 minutes! Eventually, she disappeared never to be seen again!!!<br> The queue kept on getting longer and one Telkom guy took his bag and left! I didn't get his name. There was no one to help customers join the correct queue. When I left only Cleo tobias and 2 guys were still working!!!<br> Maybe Telkom should just let Cleo Tobias run the whole centre and pay her everyone else's salaries!!

0
Replies (1)
Telkom
Telkom's reply05 Oct 2015, 12:51
Official
Hello Vignash,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM152679

Regards
Luleka
Telkom Social Media Team